SGP Pools is a government-owned company that offers an easy, safe, and trusted environment for people to place bets safely. Their focus on helping customers make informed betting decisions has helped make the business one of Asia’s largest with a turnover exceeding $12 Billion for its financial year ending March 2024 – their business model has proven effective in stemming leakages to illegal gambling operators while meeting regulatory standards effectively.
Utilizing our website is made incredibly straightforward thanks to its user-friendly design and layout, with users finding what they need quickly and easily, on all major devices. Users can deposit/withdraw funds from their bank account/eNETS system; credit cards can also be used as payment. Please be aware that certain transactions may incur fees.
Singapore Pools’ services extend far beyond numbers games; they also provide sports betting and horse racing betting. Renowned for its integrity and transparency, Singapore Pools is the sole legal lottery operator in Singapore. A member of the World Lottery Association with WLA Responsible Gaming Framework Level 4, their customer service representatives are highly trained professionals that make reaching them easy.
Singapore Pools’ innovative initiatives strive to enhance the lives of Singaporeans. For instance, its mobile app enables bettors to place bets via their smartphones – this application supports iOS and Android phones, and features all betting markets offered by Singapore Pools with an user-friendly interface for easier use.
Singapore Pools’ mission extends to being a “Company for Good,” investing its IT capital to establish the iShine Cloud charity platform which offers affordable and integrated charity-specific solutions in a secure cloud-based IT platform, so other charities can focus more on fulfilling their missions of serving their beneficiaries.
Singapore Pools employs over 500 workers and serves over 1.3 million customers, as well as giving back to its local community through donations made to various organisations and causes. Since 2008 alone, they have contributed an incredible $2 billion back into society via taxes and duties payments, funding of Tote Board operations, grants to various charities, etc.
Singapore Pools’ implementation of Oracle Observability and Management has greatly increased visibility across their IT environment and reduced complexity in management. They have utilized it to reduce outages during times of high demand, eliminate disruptions during high traffic periods, reduce resolution time to minutes from hours, optimize system resources in real time to meet emerging requirements, boost performance while decreasing costs, ultimately leading to enhanced customer satisfaction and employee productivity.